London’s digital sexual health service
Sexual Health London (SHL.UK) is a discreet sexual health service for Londoners and is the largest digital sexual health service in Europe, perhaps the world.
SHL.UK is an STI (sexually transmitted infection) testing service for people who have mild or no STI symptoms and want to get themselves checked. When someone tests positive for chlamydia, we can offer them treatment, subject to a clinical consultation. The service also offers contraception.
Our clinical partners
SHL.UK is commissioned through the London Sexual Health Programme, a partnership of 30 London local authorities working to increase access to sexual health services.
The SHL.UK testing service is run through a partnership between Preventx, who provide the online platform and dedicated laboratory testing, LloydsPharmacy Online Doctor, who provide contraception and chlamydia treatment, and clinical leadership from Chelsea and Westminster Hospital NHS Foundation Trust.
The service regularly publishes research. Here are some recently published research papers:
Safeguarding outcomes of 16 and 17-year-old service users of Sexual Health London (SHL.uk), a pan-London online sexual health service – Sara Day, Ryan Kinsella, Sophie Jones, Victoria Tittle, Tara Suchak, Kimberley Forbes, 2020 (sagepub.com)
Beyond the binary: sexual health outcomes of transgender and non-binary service users of an online sexual health service – Sara Day, Joanna Smith, Sean Perera, Sophie Jones, Ryan Kinsella, 2021 (sagepub.com)
“At the height of the pandemic, Preventx did everything they possibly could to reduce pressure on clinics. The dedicated laboratory meant we could increase the service to support people with mild symptoms. Everything we asked for that was possible, was done without hesitation.”
Adrian Kelly, Lead Commissioner Sexual Health London, City of London Corporation
Support during the pandemic
During the Covid-19 pandemic, SHL.UK enabled more people to order tests online.
They made changes including allowing people who needed a test of cure (treatment) to go to SHL.UK rather than return to clinic, as well as opening the service to people reporting with mild symptoms, and developing an online contraception service.