We are experts in digital sexual health, delivering exceptional value
From remote STI testing to a complete digital sexual health service, our reliable end-to-end services reduce costs and help to increase clinic capacity.
We are inclusive and accessible, reaching underserved populations to help reduce health inequalities.
Easy to use service user website
NHS approved triage & safeguarding
Clinical patient management
Treatment & contraception prescribing
Cloud-based clinical record system
Symptomatic testing and management
Trusted partner to the NHS
We are a trusted partner, supplier and adviser to the NHS and local authorities across the UK.
Our SH.UK service offers NHS testing in more than 70 local authorities, and with the NHS we run Sexual Health London, the largest publicly funded remote sexual health testing programme anywhere in the world.
Our sexual health services are overseen by experienced NHS medical directors.
“Remote testing is fast and convenient for people and it has freed up capacity in our clinics to see the people that need to be seen and often they can be seen quicker as there are more appointments available.”
Lesley Navaratne – Clinical Director for sexual health services at Maidstone and Tunbridge Wells NHS Trust
Digital services to suit local needs
Partners and service users access our services through SH.UK, an easy-to-use digital sexual health platform that seamlessly integrates with your other services.
Our flexible approach means you can partner with us in a way that suits you.
Remote STI and BBV self-sampling kits
Simple, fast postal self-sampling kits for STIs and blood-borne viruses (BBV), including chlamydia, gonorrhoea, syphilis, HIV, hepatitis B and C, Trichomonas vaginalis (TV), and Mycoplasma genitalium.
Clinically indicated self-sampling and management can be offered to users with mild and complex symptoms, aligning with BASHH guidelines.
Kits can also be distributed from local collection points.
NHS-approved online triage & safeguarding
Our online triage and safeguarding questions are developed with NHS clinicians, so they always follow clinical guidance and best practice.
Partners can choose ‘off the shelf’ questions or use your own, tailored to local needs.
Using the answers from triage, our algorithms offer clinically appropriate screening options.
Integrated digital HIV PrEP service
Safe, cost-effective access to HIV PrEP, fully integrated with other digital services.
Clinical assurance from our in-house team and pharmacy partner.
Robust triage aligning with BASHH/BHIVA standards.
Remote treatment & partner contact
First-line chlamydia treatment is available through our partner Lloyds Pharmacy.
After screening, eligible service users can choose treatment by post or same-day click and collect.
We also ask for partner details online to help your local team speed up the notification process.
Online contraception: EC & routine
A clinically safe way to provide routine and emergency hormonal contraception (EC).
By post or local collection through our partner Lloyds Pharmacy.
Emergency contraception is sent next-day delivery or collected in person on the same day.
Online condoms &
C-card service
Encourage condom use at the right time.
We can offer free condoms as part of our STI testing service or a full local C-card service through our Doink website.
All users are offered support on using condoms for pleasure and prevention.
Clinical management
We are unique in offering a choice between your own clinical management or support from our highly experienced consultant-led clinical team.
Because you know your service users best, we encourage and empower you to be in control of clinical patient management.
- Local clinic model –
Your local clinical teams manage results and safeguarding, supported by our secure cloud-based clinical records system and multiple testing and treatment pathway configurations. - Clinic outsourced model –
We can provide centralised patient results and safeguarding management from our trusted, CQC registered clinical partner.
Case study
How symptomatic testing has transformed sexual health services in Kent
In response to Covid-19, Kent implemented an innovative approach to online sexual health testing through two new pathways: one for mild symptomatic testing and a complex symptomatic testing pathway to support an unmet demand.
