Skip to Main Content
  1. Home
  2. Digital HIV PrEP service

Digital HIV PrEP service

PrEP Pill

Our digital PrEP service provides safe, cost-effective access to PrEP, with clinical assurance from our in-house team and pharmacy partner

Digital PrEP (DPrEP) is now available in England on our SH.UK platform.

Preventx offers a robust triage for PrEP which has been developed in alignment with BASHH/BHIVA standards by our senior clinicians, service developers and partners including PrEPster from The Love Tank, using insights from years of experience providing online sexual health services.

SHUK Registratopm Page on a laptop

How it works

People who live in an area that offers DPrEP can simply start a journey on the SH.UK site and choose the PrEP service.

If they’re eligible, they’ll receive a tele-consultation with our sexual health nurse and receive postal eGFR and HIV self-sample tests to confirm they’re suitable for it. This enables eligible users to initiate or continue PrEP.

Alternatively, SH.UK will signpost to someone that they might be suitable for PrEP based on their triage answers for another SH.UK service. In this instance, the person can decide whether they’d like to initiate PrEP and receive a tele-consultation and tests.

Improving access

  • 58%

    of clinicians have concerns about missed opportunities for HIV PrEP initiation

  • 57%

    of people said they’d prefer to have PrEP posted to them

  • 92.5%

    of people signposted to PrEP by our online service did not go on to initiate PrEP in clinic

Both research and anecdotal stories from users of sexual health services tell us that for a combination of reasons – from stigma to accessing and appointments – people who would benefit from PrEP are not initiating its use.

Working alongside clinics, digital PrEP provides an access point for PrEP that has been demonstrated as widely acceptable to service users in online self sampling, postal treatment and contraception services.

“I’ve been a regular HIV PrEP user for 10 years, alternating between every-day and event-based use. An online service would be invaluable, as it would reduce the time I spend going to the local sexual health clinic, and therefore improve waiting times of patients who actually need assistance. At a time when the NHS is stretched so thin, and we’re even able to take our own samples for regular sexual health screenings at home, it seems like a no-brainer.”

Antoni Collani, 41 – regular HIV PrEP user for 10 years

A fully integrated service

As part of SH.UK, people who use the digital PrEP service can transition seamlessly between the services that are offered in their region.

We work closely with local clinics to ensure anyone who needs further support can access a local service.

  • eGFR re-testing scheduled
  • HIV testing provided by SH.UK
  • STI testing for those at risk
  • Treatment and contraception prescribing
  • Condoms and health promotion
  • Comprehensive data and reporting
PrEP Pill
Health Practitioner on Laptop

Our PrEP research

PrEP use amongst service users of SHL.UK between 2021 and 2024

A digital doorway to PrEP: Analysis of demographic trends and PrEP uptake in users requesting online testing outside London

Improving awareness and uptake of PrEP amongst service users accessing Sexual Health London

Missed opportunities for PrEP uptake Insights from a London e-service

Copyright © 2026 Preventx. All rights reserved.

Preventx Limited
Meadowhall Business Park
Carbrook Hall Road
Sheffield, S9 2EQ

0333 344 4462

info@preventx.com

About Us
  • About
  • Meet the Team
  • Bespoke digital healthcare
  • Sexual health services
  • Digital HIV PrEP service
  • Our in-house laboratory
  • NHS and Public Health teams
  • Retail and pharmacy
  • Individuals
Contact us
Sign inSign in
  • Careers
  • Our Values
  • Legal & Regulatory
    • Carbon Reduction Plan
    • Modern Slavery Statement
    • Privacy Policy
    • Cookies
    • Complaints

    Care Quality Commission
    Cyber Essentials Plus