Privacy & Cookie Policy
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1. Introduction and General Terms
Preventx is committed to protecting your personal information when you are using Preventx services.
This Privacy Policy relates to our use of any personal information you provide to us through the website.
In order to provide you with a full range of services, we are sometimes required to collect information about you.
This privacy policy explains the following:
- what information Preventx may collect about you;
- how Preventx will use information we collect about you;
- when Preventx may use your details to contact you;
- whether Preventx will disclose your details to anyone else;
- your choices regarding the personal information you have provided to us;
- the use of cookies on the Preventx website.
As set out above, the Preventx is committed to safeguarding your personal information.
Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information,
including the Data Protection Act 1998 (these laws are referred to collectively in this Privacy Policy as the "data protection laws").
The website may contain hyperlinks to websites owned and operated by third parties.
These third party websites have their own privacy policies, including cookies, and we urge you to review them.
They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites.
We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
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2. What information will Preventx collect about me?
When you sign up to create a Preventx account, or to receive contact such as newsletters or other services, we may ask for personal information about you.
This can consist of information such as your name, e mail address, postal address, telephone or mobile number or date of birth.
Different webpages may ask for different personal information.
By entering your details in the fields requested, you enable Preventx to provide you with online services.
Please note that sometimes on particular webpages we will require you to provide additional personal information, and sometimes sensitive personal
information (e.g. some products or services may require you to answer questions relating sexual health).
Preventx also uses cookies (see paragraph 13 below for details) and collects IP addresses (an IP address is a number that can uniquely identify
a specific computer or other network device on the internet). We use analysis software to look at IP addresses and cookies for the purpose of enhancing
your user experience. This information is not used to develop a personal profile of you and the log files are regularly purged.
We also use your IP address to determine whether you are accessing the services from the UK or not. If not, you may be re-directed to the international
version of the Preventx site (see paragraph 11 for details.)
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3. How will Preventx use the information they collect about me?
Preventx will use your personal information for a number of purposes including the following:
- for "service administration purposes", which means that Preventx may contact you for reasons related to the services offered,
as set out in paragraph 4 below (e.g. to provide you with password reminders or to notify you that new information is avaliable in your account);
- IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use; and
- to analyse and improve the services offered on the Preventx website. e.g. to provide you with the most user-friendly navigation experience;
- to accompany any diagnostic testing specimens when processed by a laboratory (e.g. date of birth may be a required demographic);
- to inform a local screening clinic of your contact details, if you have requested they contact you about a laboratory test result.
Where Preventx proposes using your personal information for any other uses we will ensure that we notify you first.
You will also be given the opportunity to withhold or withdraw your consent for your use other than as listed above.
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4. When will Preventx contact me?
Preventx may contact you:
- in relation to the functioning of any service to ensure that Preventx can deliver the services to you;
- where you have opted to receive further correspondence;
- to invite you to participate in surveys (participation is always voluntary); and
- for marketing purposes where you have specifically agreed to this (see paragraph 5 below).
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5. Will I be contacted for marketing purposes?
Preventx won't contact you for marketing purposes, or promote new services to you unless you specifically agree to be contacted for these purposes.
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6. Will Preventx share my personal information with anyone else?
We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law
enforcement agencies) or as described below.
Preventx uses third parties in order to offer some services, such as laboratoy diagnostic testing services.
Preventx will require these third parties to comply strictly with its instructions and Preventx will require that they do not use your personal
information for any purpose other than to fulfil the service required.
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7. What if I am a user aged 16 or under?
If you are aged 16 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to the Preventx.
Users without this consent are not allowed to provide us with personal information.
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8. How long will Preventx keep my personal information?
We will hold your personal information on our systems for as long as is necessary for the relevant service, or as long as is set out in any relevant
contract you hold with Preventx. In the case that you wish to cancel your Preventx account, once an account is deleted a red flag goes on the database and,
while people cannot use the personal information, it stays on the system for a period of one year for administration purposes before being deleted automatically.
For security reasons, laboratory diagnositc result data can not be deleted from the system, and may be retained for prolonged periods of time or potentially indefinitely.
Upon removal of your Preventx account, any personal information creating an identifiable link with this data will be removed, cleared, or overwritten with blank data.
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9. Can I find out what personal information Preventx holds about me?
Under the Data Protection Act you have the right to request a copy of the personal information Preventx holds about you and to have any inaccuracies corrected.
(We charge £10 for information requests and will require you to prove your identity with 2 pieces of approved photographic identification.) If requested, we will use
reasonable efforts to supply, correct or delete personal information about you on our files.
Please contact us for further information.
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10. Changes to Preventx's Privacy Policy
This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to the Preventx website.
The date of the most recent revisions will appear on this page.
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11. Cookies Policy - Information Preventx collects from you
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a "device")
browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences
allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by
other sites. Many sites do this whenever a user visits their website in order to track online traffic flows.
Cookies record information about your online preferences and allow us to tailor the websites to your interests. Users have the opportunity to set their
devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain services
cannot then be provided to that user and accordingly you may not be able to use the Preventx website. Each browser is different, so check the "Help" menu
of your browser to learn how to change your cookie preferences.
During the course of any visit to the Preventx website, the pages you see, along with a cookie, are downloaded to your device. Many websites do this,
because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before.
This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.
Information supplied by cookies allow us to 'remember' which items you have added to your basket, and to retain this data throughout the checkout procedure.
Cookies also allow us to securely retain the login state of a user and if cookes are rejected you will be unable to login or use advanced features of the Preventx
website, such as specimen tracking.
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12. Contacting Preventx about this Privacy Policy
If you have any questions or comments about this Privacy Policy please contact us.
Please see the contact us page for our contact information.
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